Rapidflare AI Agents

AI Agents built on Product Intelligence

Give customers, sales teams, support teams, and channel partners specialized AI experiences that understand your products, not just your documents. Rapidflare AI Agents are grounded in your product catalogs, specifications, technical documentation, relationships, and source evidence, so they can handle complex product workflows with the accuracy technical teams require.

  • Grounded in Product Intelligence
  • Source-backed answers
  • Built around one workflow at a time
Customer · Osaka2:14 AM
Seeing intermittent resets on the ZU3 board below -20°C. Is this a known issue?
Rapidflare read
TRM §4.2 · power sequencing Errata rev C · cold start 7 past tickets

Yes. Below -20°C the PLL can lock before VDDIO is stable. Errata rev C adds a 10 ms hold on reset after the clocks settle, and firmware 4.1.2 does this by default.

Answered at 2:16 AM, cited to 3 sources
9:00 AM Your application engineer opened the thread. There was nothing left to do.
Without the agent, this is the hour the customer's wait would have started.

Nobody was awake. The customer did not have to wait for anyone.

What are Rapidflare AI Agents?

Specialized AI experiences, built on what your products really are

Rapidflare AI Agents are specialized AI experiences designed to complete defined product workflows using your company's Product Intelligence.

Instead of relying on a general-purpose model to interpret fragmented documents each time a question is asked, Rapidflare Agents work from a structured understanding of your products, specifications, applications, compatibility, alternatives, and technical evidence.

Product Intelligence provides the understanding. AI Agents put that understanding into repeatable workflows.

What can you do with AI Agents?

Turn your most common product workflows into intelligent experiences

01

Product Selection

Help people find the right product for their application. Guide customers, sales teams, and field engineers from a real-world requirement to the products that best fit it. Instead of forcing users through rigid parametric filters, the Agent can understand the application, ask clarifying questions, evaluate relevant specifications, and recommend suitable products with supporting evidence.

Every cut is caused by a question, not by a filter the user had to know to set.
Guided product discoveryApplication-based selectionCatalog navigationProduct recommendationsInternal sales & FAE workflows
Explore Product Selection →
240candidate parts in the catalog
36after what peak current?
7after sealed enclosure?
3after isolation required?
ACS37612

Recommended, with the two alternates that also clear 105°C.

Four questions. 240 parts down to one answer.

02

Technical Support

Give customers and support teams faster access to accurate technical answers. Answer product integration, configuration, troubleshooting, certification, and technical documentation questions using trusted product knowledge. Agents can operate as customer-facing support experiences or as internal tools for support engineers handling complex escalations.

It answers what it can prove, and escalates what it cannot.
Product supportTroubleshootingIntegration questionsConfiguration guidanceInternal escalation support
Explore Technical Support →
Ticket 8841Resolved

PHY will not come out of reset after power-up.

Bring VDDIO up before VDD1V0, and hold reset 10 ms after clocks are stable.

TRM §4.2 · power sequencing
Ticket 8842Resolved

Which SDK version supports the new register map?

Release notes 4.1 · migration guide
Ticket 8843Escalated

Behavior differs on our custom silicon revision.

Not covered by any document. Sent to an engineer with the three things already ruled out.

Answers what it can prove. Escalates what it cannot, with the work already done.

03

Competitive Cross-Reference

Turn competitor part numbers into actionable product opportunities. Compare competitive products against your portfolio using technical specifications, applications, compatibility, and performance criteria. Help sales teams and customers identify the closest alternatives while showing the evidence behind the recommendation.

The honest answer includes what does not match.
Competitive replacementPart cross-referenceProduct comparisonCompetitive positioningSales opportunity identification
Explore Competitive Cross-Reference →
Their partDRV8412-Q1
Competitor
DRV8412-Q1

6 A · 52 V · PowerPAD · automotive qualified

Your closest
RF-8420

6 A · 60 V · QFN-32 · automotive qualified

94%
Spec match

Differs on package. A board change is needed.

A cross-reference nobody trusts is a cross-reference nobody uses.

04

Proposal Generation

Turn product knowledge into faster, more accurate proposals. Bring together product specifications, approved technical content, previous responses, and supporting documentation to help teams prepare proposals and RFP responses faster.

Nothing is invented. Every line traces to something already approved.
RFP responsesTechnical proposalsProduct recommendationsReusable approved answersProposal research
Explore Proposal Generation →
RFP · section 3.2Environmental compliance and operating range
Datasheet rev COperating range, -40°C to 105°C
Approved answer, 2024RoHS and REACH statement
CertificateIEC 60068-2-14 thermal cycling
Response drafted3 sources

Assembled from answers you already approved, not written from scratch.

05

Sales Enablement

Give every seller access to your best product knowledge. Rapid Sales helps sales teams, distributors, resellers, and channel partners answer product questions, compare alternatives, recommend products, and prepare for customer conversations, without relying on a small group of product experts.

The people selling for you do not all work for you.
Sales preparationProduct questionsDistributor enablementReseller supportNew-hire ramp / time to competency
Explore Sales Enablement →
One product knowledge layer
Inside salesFull answers
Field sales and FAEsFull answers
Outside your company
DistributorsFull answers
Resellers and channel partnersFull answers

No product training, no waiting on your three experts.

Your reseller in Osaka answers like your best application engineer.

Why are Rapidflare AI Agents different?

Generic AI knows how to answer; Rapidflare knows your products

Grounded in Product Intelligence

Every Agent is powered by the same structured understanding of your product portfolio, so it can reason across products, specifications, applications, compatibility, and relationships rather than simply searching individual documents.

Source-backed answers

Technical answers can be traced back to the product documentation and evidence behind them. That matters when an incorrect specification can lead to the wrong product recommendation, installation, design decision, or customer commitment.

Built around a specific job

Rapidflare Agents are designed around defined workflows rather than open-ended chat. A Product Selection Agent behaves differently from a Support Agent because the job, information required, and desired outcome are different.

Built for complex products

Rapidflare is designed for industries where catalogs contain thousands of SKUs, technical specifications determine product fit, and users often begin with an application rather than an exact part number.

How do Rapidflare AI Agents work?

From Product Intelligence to a deployed workflow

1

Start with Product Intelligence

Rapidflare connects catalogs, datasheets, product pages, application notes, technical documentation, and internal systems to build a structured understanding of your products.

2

Configure the workflow

Define what the Agent needs to accomplish, from product selection and cross-reference to technical support, proposal generation, or sales enablement, configured around the users, product families, and questions that matter to your business.

3

Deploy where people need it

Customers, sales teams, field application engineers, support teams, distributors, resellers, and channel partners, inside customer experiences, internal workflows, or existing systems.

One Product Intelligence layer. Multiple Agents.

You don't need a separate knowledge system for every AI use case

The same Rapidflare Product Intelligence layer can power multiple specialized Agents across the organization.

01 One Product Intelligence core 02 A fleet of specialized agents 03 Deployed where people work WebsiteIn-productCRMPartner portalSlack Product Selection Technical Support Cross-Reference Proposal Gen Sales Enablement Product Intelligence

That means the answers stay grounded in the same product knowledge even when the user and workflow change.

Where AI Agents matter most

Built for teams working with complex technical products

Semiconductors & electronic components

Help customers and field teams navigate thousands of parts, specifications, packages, applications, and competitive alternatives.

Physical security

Guide product selection and technical support across cameras, video surveillance, access control, VMS, integrations, and compatibility requirements.

Distribution & channel

Give internal sales teams and reseller networks access to accurate product knowledge across large, multi-vendor catalogs.

AI Agents or Forge?

Two ways to put Product Intelligence to work

Use AI Agents

When the workflow is repeatable

An Agent is best when you know the job you want the AI to perform repeatedly.

  • Recommend a product
  • Answer a support question
  • Cross-reference a competitor
  • Prepare a proposal
  • Help a distributor find the right product
Use Forge

When the work is open-ended

Forge is designed for more complex, multi-step work where the task changes from request to request.

  • Research an entire competitive market
  • Build a customized presentation
  • Create enablement materials
  • Analyze a new product portfolio
  • Execute a multi-step research and creation workflow
Explore Forge

AI Agents operationalize Product Intelligence. Forge gives teams the freedom to work with it.

FAQ

Frequently asked questions

What is an AI Agent for product companies?

An AI Agent is a specialized AI experience designed to complete a defined product workflow, such as product selection, technical support, or cross-reference, using a structured understanding of your products rather than a general-purpose model reading fragmented documents.

How are Rapidflare AI Agents different from chatbots?

A chatbot answers open-ended questions from whatever text it can retrieve. A Rapidflare Agent is built around a specific job and grounded in Product Intelligence, so it reasons across specifications, applications, compatibility, and relationships, and every answer traces back to source evidence.

What data can Rapidflare AI Agents use?

Agents work from your Product Intelligence, built from product catalogs, datasheets, product pages, application notes, technical documentation, and internal systems.

Who can use Rapidflare AI Agents?

Customers, sales teams, field application engineers, support teams, distributors, resellers, and channel partners, inside customer-facing experiences, internal workflows, or existing systems.

Put Product Intelligence into action

Deploy specialized AI Agents that help your customers and teams get answers, not just documents

Select products, answer technical questions, compare alternatives, and complete complex product workflows, grounded in your own product knowledge.

See Rapidflare AI Agents in action